Returns Exchanges & Cancellations
Every piece at ISVAARA is made with utmost love and care.              
We pack your order in a way that it is not exposed to any damage in transit.
We intend that you recieve your order in perfect condition.
However in a rare case of manufacturing defect or damage in transit, we will happily replace the piece.
To enable us to process your exchange smoothly, we would like you to send us a picture of the damaged piece, within 24hrs of receipt of courier. 
We will arrange pick up of the piece, that needs to be exchanged.  Please pack it back in its original packing.
All queries regarding returns to be communicated to returns@isvaara.com
NOTE: THERE CAN BE VARIATIONS IN THE NATURAL STONES USED.
SINCE THE JEWELLERY IS HANDCRAFTED, NO TWO PIECES CAN BE ALIKE.

Cancellations
Your request to cancel the order will be valid and accepted only if you inform us of the same within 24 hrs of placing the order on our website.
In case the payment was made by you through credit card, the same wil be reversed back into your account within 7 working days.